Refund policy
What’s your return policy?
We offer a 30-day return window for items that are:
• Unused
• In their original packaging
• In resellable condition
To start a return, please submit a request through our Return Request Form within 30 days of receiving your order.
Can I exchange an item?
Yes! Exchanges are available within 30 days of purchase as long as the item is unused and in its original packaging.
When will I receive my refund?
Refunds are processed within 5–7 business days after we receive and inspect your returned item. Refunds are issued to your original payment method. Please note: your bank or card issuer may take additional time to post the funds to your account.
Do I have to pay for return shipping?
• Customer-initiated returns (such as change of mind): You are responsible for the return shipping cost.
• Our error or warranty issue (e.g., wrong item, product defect): GOOD BARE will cover the return shipping cost and ensure a replacement or full refund.
We’ll always make it right if something goes wrong on our end.
How do I request a return?
• Complete our Return Request Form within 30 days of receiving your order.
• Pack the unused item securely in its original packaging.
• Ship the item using the provided return instructions.
Additional Notes
• We cannot accept returns for used items, items without original packaging, or items not in resellable condition.
• Original shipping charges (if any) are non-refundable unless the return is due to our error.
• For warranty claims, please refer to our Warranty Policy for more details.
